The Festive Agenda
( Meeting Tips)
Two managers were talking: Lets
cut the staff meeting today.
We cant, I need the sleep.
Please excuse my candidnessbut boy do I hate
most meetings!! I avoid them whenever I can. I know Im not
alone in this opinion, because wherever I go, no matter what type
of company Im working with, people tell me they also hate
meetings. Why?
Whats so bad about humans getting together in
a conference room to meet about something? Are we beaten? No. Does
someone come in and force us to give them money? Not usually. Are
we threatened in any way? Rarely. So whats all the dread about?
Ill tell you straight outits because most meetings are
painfully boring.
Ive sat through hundreds of two and three-hour
meetings where no more than five minutes worth of work was accomplished.
Worst of all, even those five minutes were boring.
Is it that important for meetings
to be interesting? Yesabsolutely. In fact, the
more stimulating a meeting is, the more likely it will be productive.
Start with the Meeting Agenda
Think of the agenda as a schedule of events rather
than as a list of topics to be addressed. If you send
out the agenda to participants beforehand, then think of it as an
invitation. Change the format now and then, and why not include
an interesting fact, quote, or question related to one of the meeting
topics. (One manager would occasionally send out his staff meeting
notices in a humorous card.)
Slay a Sacred (Meeting) Cow
Roger Von Oech writes in his best-selling book A
Whack on the Side of the Head that, Some rules are
so successful that they become immune to criticism. These are the
sacred cows. As a result, people are afraid to challenge
them.
Why not list a few sacred meeting cows and then set out to slay
them. Heres a short list of a few cows you can slay:
- Must you have the meeting in a conference room? Why couldnt
you have it in a hallway, or at a table outdoors, or even inside
a van?
- Are you the chairperson for the committee? So what. Why cant
another member take a turn at chairing the meeting? They usually
can, of course.
- If you do provide refreshments, are they always the same (coffee,
donuts and juice)? The coffee may be required fare, but why not
replace the donuts with ice cream or some other tasty treat now
and then.
These are easy cows to catch and kill. What follows
are the tough ones, the cows with thick skin that people are afraid
to harm for fear theyll appear unprofessional or even foolish.
Dont Be Afraid to Show Some Enthusiasm
Sam Walton, founder of Wal-Mart Stores and one of
the richest men in America, began every company meeting with a cheer.
Give me a W... give me an A.. . give me an L.," he would
joyously shout until Wal-Mart was spelled out.
You dont need to jump and cheer, but like Mr.
Walton, you should show some enthusiasm and as much as possible
get attendees involved.
I can speak freely about this topic because Ive
had wonderful success by going out on a limb during meetings to
either make them interesting or to prove a point.
Ive used live animals, music, dozens of different
props, short skits, even a horse whip and a box full of shoes (to
show that leather-soled running shoes are as protective as many
dress shoes).
Hold Super-Short Meetings Now and Then
Just to prove it can be done, see if you can cover
all the business in your weekly staff meeting in 11 minutes. You
dont need to do this often, but it just might show that your
staff meetings are much too long (and tedious). Keep in mind the
words of Thomas Jefferson No more good must be attempted than
the people can bear.
If you are afraid to try this because it will result
in poor decisions, consider the fact that fairly solid evidence
indicates that those who rely on intuition in their decision-making
make more profitable decisions than those who dont.
Engineer John Mihalasky and E. Douglas Dean at the
New Jersey Institute of Technology found that 80 percent of those
company leaders who had doubled their companies profits in
a five-year period had above average precognitive powers (intuition).
When Weston Agor of the University of Texas at El
Paso applied his test for intuitive ability to over two thousand
managers, he found that top managers scored higher than others.
How do you create a more intuitive meeting? Simply
by not allowing every item needing a decision to get bogged down
in details. Set a short time limit on decision-making items. Then
move them along quickly.
Include Some Showmanship
Whether you are conducting an annual sales meeting or chairing
the ever-popular staff meeting, adding some showmanship is a great
way to make sure it isnt boring.
Heres an excerpt from Bill N. Newmans
book Handbook for Successful Sales Meetings.
Even though it is a description of a sales
meeting, it does show how effective any meeting can be when it is
festive:
A sales promotion manager devised a sensational way to
introduce a new merchandising aid. He conducted a coroners
inquest!
Several days before the meeting, he showed the new aid
to several top salespeople. In the interest of field testing, a
few of them were permitted to use it. Then came the meeting.
When the sales promotion manager was introduced, there
was no mention of his subject. As he rose to speak, a recording
of a funeral march was played. A mock funeral procession entered
from the rear of the room! It was led by an undertaker,
complete with makeup, dark suit, and stovepipe hat. Two pallbearer
followed, carrying a casket.
The speaker had the casket placed on a table while a
coroners inquest was conducted. Ten witnesses
were called to the front and seated apart from the audience. They
were questioned one at a time.
The first expressed the opinion that unsuccessful salespeople
were being eliminated by a new sales aid his department had designed.
It's a tool so powerful that no salesperson will hereafter
be successful. Other witnesses confirmed the opinion.
Salespeople who had field tested the item told of their
success in using it. By carefully selecting the witnesses and asking
well-prepared questions, the speaker had painted a very rosy picture.
A gavel was banged and the verdict announced: The
findings are that the death was caused by the new sales aid. The
new aid is bringing an end to all unsuccessful sales efforts.
At that moment, the corpse jumped out of the casket!
It was a real shocker since the audience had no reason to believe
someone was actually in the box!
He ran to the speakers stand and grabbed the new
sales aid. Then he raced out of the room yelling, Dont
bury meI want to use it, too!
This event lasted only 22 minutes. It was ten times
better than a speech or regular meeting of twice the
duration. Be courageous and dont be afraid to create a festive
agenda at your next meeting. Try it!
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